Tech Support:
- OK Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter 'P' to bring up the Program Manager.
Customer:
- I don't have a 'P'.
Tech Support:
- On your keyboard, Bob.
Customer:
- What do you mean?
Tech Support:
- 'P' on your keyboard, Bob.
Customer:
- I'm not going to do that!